CRM Training Concept
The objective of MAYDAY CRM Training Concept is to enhance the non-technical skills of the crew. 'Effective Communication' will be the main driver, and the game is designed to improve the communication skills of both the flight deck and the cabin crew. Furthermore, it will facilitate group decision-making and enhance the understanding of the different environments and issues on the flight deck and in the cabin, which will be beneficial for all crew.
Besides 'Effective Communication', focus will also be placed on enhancing NOTECHs in the following areas:
Co-operation
Leadership and Managerial Skill
Situation Awareness
Decision-Making.
NOTECHS Forms are available in the game package.
The MAYDAY CRM Training Concept will improve the understanding of CRM in all phases of flight. It will integrate SOP, Checklists, First Aid, and Emergency Procedures into the training. 'Briefing' and 'Decision-Making' are also a part of the training concept and will also be enhanced.
Emphasis will also be on personal attitude and behaviour. Incorporation of the DIRTY DOZEN into the game will give the crew an awareness of personal human factors and hazardous attitudes and/or behaviours that could be a challenge for flight safety.
In the decision-making, we are playing 'Risk' up against 'Inconvenience', in order to get the crew to focus on 'Flight Safety' as priority #1
MAYDAY CRM Training Concept
is designed together with Copenhagen Game Lab,
a leading learning game design company
AEROTEAM - Rørkærvej 108 - 8722 Hedensted - Denmark
mail: mayday@aeroteam.dk Phone: +45 20 32 36 76